Privacy policy
Effective 22 July 2026 · Freedom Yacht Bali · PT Laguna Indonesia
This policy explains what personal information we collect when you contact us or request a charter, why we use it, and the choices available to you.
Information we collect
We may collect your name, phone number, email, country, requested trip and date, guest count, pickup details, selected extras, dietary information, and any notes you choose to provide.
We also collect limited technical performance data: page path, LCP, CLS and INP values, a random metric identifier, and a performance rating. Google Analytics helps us understand how visitors find and use the site. Analytics storage is denied until you allow it in the cookie banner; advertising storage remains disabled. You can withdraw or change your choice at any time using Cookie settings.
How we use it
We use this information to answer enquiries, prepare and manage charter requests, confirm availability, provide requested services, prevent abuse, maintain booking records, and improve site reliability.
If you provide dietary or health-related details, you ask us to use them only to arrange the requested onboard service and safety preparation.
Storage and sharing
Information is stored with service providers that support our hosting, database, email delivery, and communications. We share only what is necessary to operate your request, comply with law, protect safety, or defend our rights. We do not sell personal information.
Retention and security
We keep booking and enquiry information only for as long as needed for operations, accounting, dispute handling, and legal obligations. Access is restricted and we use technical safeguards, but no online system can be guaranteed completely secure.
Your choices
You may ask to access, correct, or delete your information, or object to non-essential processing. Some records may need to be retained where required by law or necessary to resolve a booking or dispute.
Updates
We may update this policy when our services or legal obligations change. The effective date above identifies the current version.
Privacy requests
For a privacy question or request, contact hello@yacht-bali.com.